Terms Of Service

 

TERMS OF SERVICE

OVERVIEW

This website is operated by VNTRADER Pty Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Direct On Sale. Direct On Sale offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Any new features or tools added to the store shall also be subject to these Terms. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically. Continued use of the site constitutes acceptance of any changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction or have consent from a parent or guardian to use this site.

You agree not to use our products or services for any illegal or unauthorized purpose or violate any laws in your jurisdiction. You must not transmit any worms, viruses, or destructive code. A breach of these Terms may result in immediate termination of your access to our Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand your content (excluding credit card information) may be transferred unencrypted and involve:

  • Transmissions over various networks; and
  • Changes to conform to the technical requirements of networks or devices.

Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

SECTION 2A – PRODUCT COMPLIANCE AND THIRD-PARTY LIABILITY

Direct On Sale is a marketplace platform operated by VNTRADER Pty Ltd. We connect customers with third-party suppliers who ship products directly to customers. While we aim to list reputable sellers and accurate descriptions, we do not manufacture or inspect products sold on the platform.

By purchasing through our website, you acknowledge and agree that:

  • Third-Party Responsibility: All products are fulfilled by third-party sellers. Any issues regarding product quality, safety, authenticity, legality, or compliance are the sole responsibility of the supplier.
  • No Endorsement or Guarantee: We do not guarantee that products comply with local or international laws (including but not limited to consumer safety, labeling, or intellectual property laws). Buyers must conduct their own due diligence.
  • Limitation of Liability: We are not liable for any loss, injury, or damage caused by the products, including but not limited to:
    • Faulty or non-compliant items
    • Allergic reactions
    • Improper use or installation
    • Regulatory violations
  • Indemnification: You agree to indemnify and hold harmless Direct On Sale and VNTRADER Pty Ltd from any legal claims, damages, or liabilities arising from products purchased through the website.
  • Product Reporting: To report a non-compliant or unsafe product, contact help@directonsale.com.au. We reserve the right to remove listings at our discretion but are not obligated to act on every report.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if any site content is inaccurate, incomplete, or outdated. It is provided for general information only and should not be the sole basis for decision-making.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices and services are subject to change without notice. We reserve the right to modify or discontinue any aspect of the Service at any time without liability.

SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively online and in limited quantities. Return or exchange is subject to our Return Policy.

We strive to display accurate images and colors, but we cannot guarantee screen displays are always precise.

We reserve the right to limit sales to any geographic region or jurisdiction.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order. You agree to provide accurate billing and account information and to keep it up to date for order completion and communication.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties or control. Use of such tools is entirely at your own risk.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party materials or websites linked through our platform. Review third-party policies before engaging in any transactions.

SECTION 9 – USER SUBMISSIONS

By submitting comments or content to us, you grant us the right to use them without restriction. You are responsible for the accuracy and legality of your submissions.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS AND OMISSIONS

We reserve the right to correct any errors or omissions and to change or update information at any time without notice.

SECTION 12 – PROHIBITED USES

You may not use the website for any unlawful, abusive, or prohibited activities, including but not limited to harassment, fraud, or the spread of malware.

SECTION 13 – WARRANTIES & LIMITATION OF LIABILITY

We provide the site and all services “as is” and “as available” without any warranties, express or implied. Direct On Sale and its affiliates are not liable for any damages arising from your use of the service or products, except as required by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Direct On Sale and its affiliates from any claims or demands due to your breach of these Terms or violation of any law or rights of a third party.

SECTION 15 – SEVERABILITY

If any provision is found unlawful or unenforceable, the remainder of the Terms shall remain in full force and effect.

SECTION 16 – TERMINATION

We may terminate your access at any time if you breach these Terms. All obligations and liabilities prior to termination will survive.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us and supersede any prior agreements, written or oral.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of Victoria, Australia.

SECTION 19 – CHANGES TO TERMS

We may update these Terms at any time. Your continued use of the website after changes are posted constitutes your acceptance.

SECTION 20 – SMS

By providing your phone number, you also agree to our Messaging Terms and Messaging Privacy Policy.

SECTION 21 – CONTACT

Questions about these Terms of Service should be sent to:
📧 help@directonsale.com.au